By Michael Swanger
Chances
are that if you're reading this
story, you made the conscientious
effort to pick up Cityview at
a multi-titled newspaper rack
that houses printed products by
locally owned independent publishers,
as well as those by national media
outlets.
For that, we thank you.
Our nation has always believed
in the fundamental importance
of freedom of the press. It is
one of the liberties we enjoy
as citizens of a free society.
And for those of us in the newspaper
business who aren't afraid to
ruffle a few feathers within our
industry to help create a level
playing field, the only thing
we value more than protecting
our right to print the news is
ensuring the public's freedom
to access it, no matter what the
source. It is perhaps the most
hallowed ideal of journalism (community,
alternative or otherwise), one
that solidifies our relationship
with our readers. To paraphrase
Voltaire, we may disapprove of
what others say, but we defend
their right to say it - and to
distribute it.
The Gannett Corp., however,
doesn't share our view.
In the past year, we have witnessed
one of its dailies, The Des Moines
Register, launching a competing
free publication entitled Juice
and employing unsavory distribution
tactics to gain an edge. The competition,
mind you, doesn't bother us. We
welcome it. What concerns us,
as well as other publishers and
industry watchdogs, is the fact
that Gannett dailies across the
country have launched similar
products while they have entered
the business of distributing and
displaying free papers as a way
to control which papers can be
on their racks, what spots they
get, and what fees to charge them
in what appears to be attempts
to stymie, even eliminate competition.
We called Rick Bell, vice president
of circulation at The Register,
to talk about such practices by
Gannett in other markets. He replied,
"I'm not aware of that."
Then we asked him if The Register
had any intention of charging
competing local publications to
be distributed on Juice racks.
He responded, "Our program
is working perfectly," then
ended the conversation.
However, Editor & Publisher,
a respected nationwide industry
observer, devoted considerable
time and energy to reporting on
Gannett's objectionable business
strategy in its July issue. Here's
how the trade magazine summed
up the situation in one of its
reports:
"In exchange for exclusive
display rights at outlets such
as convenience stores and supermarkets
[restaurants and bars, too], the
Gannett daily installs multi-titled
racks and handles the delivery
and cleanup of the papers. Typically,
the daily charges a fee to other
free papers that use the rack.
Papers that don't participate
can't distribute on the outlet's
property."
E&P quoted Gannett spokeswoman
Tara Connell as saying "This
is not big, bad Gannett doing
something new, and bullying everybody
into it. This is a win-win for
everyone involved."
Then E&P weighed in with
an op-ed piece:
"Like newspapers everywhere,
these Gannett papers are busy
spinning off new free niche papers
- everything from auto and help-wanted
books to their own versions of
youth-oriented alternatives. ...
These dailies are using their
marketing muscle to sell retail
outlets on the idea that they
can clean up the 'clutter' of
all these free papers with some
tidy gang racks. ... They then
present competing free papers
with a Hobson's choice: Hand over
distribution of your paper to
us, or get out of the store. ...
Gannett says this gang rack scheme
is not a companywide initiative.
But the way it's spreading around
the chain, it looks at the very
least like a best-practices swap
meet on steroids. Corporate should
bring it to a halt."
Association of Alternative Newsweeklies
Executive Director Richard Karpel
says controlling distribution
of a competing newspaper is a
matter of antitrust. Antitrust
laws were designed to combat business
trusts, commonly known as cartels,
and protect the core values of
free enterprise. They were created
to prohibit the use of power by
big businesses to control the
marketplace through tactics like
predatory pricing and vendor lock-in.
"This business model isn't
unique," Karpel says. "Other
companies do this stuff, including
Distribu Tech and Trader [two
of the biggest distributors of
free publications in the country].
The difference with Gannett is
they're doing it to control what
papers go on their racks. It's
not enough that they own 95 percent
of a market; they want 97 percent."
Along those lines, Karpel says,
Gannett's tactics also have free
speech implications.
"It's free speech in the
sense of having as many voices
as possible," he says. "Having
said that, we're probably expecting
too much if we're asking Gannett
to be guarantor of our free speech
rights. Gannett is owned by shareholders;
they're worried about dividends,
not free speech."
But if you are, maybe you'll
read a little further.
Fighting back
The
battle between newspapers, big
and small, is heating up in markets
from Boise, Idaho, to Sioux Falls,
S.D., to Lafayette, La., where
Gannett, the nations' largest
newspaper chain, is squeezing
the competition by launching The
Distribution Network (TDN). Industry
leaders say it's happening in
Des Moines, too, though not to
the same extent seen in other
markets - yet.
Along the way, there have been
casualties, including MetroBEAT,
a free alt-weekly in Greenville,
S.C., that once had a circulation
of 20,000 and now exists only
online. The paper was forced out
because it couldn't afford TDN's
high prices, estimating it would
have had to pay $100,000 a year
if it bought into all of TDN's
boxes in its circulation area.
The most talked-about fight
is the one between the Jackson
Free Press and Gannett's The Clarion-Ledger
in Jackson, Miss. A few months
ago, The Clarion-Ledger offered
retailers a nine-slot outdoor
box under the premise of cleaning
up the "clutter" of
free papers. They also offered
them 23 percent of the boxes'
revenue (excluding cuts from its
own newspapers). All the merchants
had to do was sign one-year contracts
with TDN, which would give The
Clarion-Ledger exclusive control
over the display and distribution
of free publications, including
the Jackson Free Press. But in
order for competing newspapers
to be distributed by TDN, they
would have to pay tens of thousands
of dollars, a fee most papers
couldn't afford. In some cases,
it would drive publishing costs
up as much as 20 percent.
When The Clarion-Ledger's circulation
manager approached Jackson Free
Press Publisher Todd Stauffer
about this "exciting new
service," Stauffer launched
a media campaign railing against
the McLean, Va.-based company's
"forced circulation."
"We're evicted unless we
pay for the 'right' to place ourselves
in their racks - to distribute
in places where we used to distribute
simply with the permission of
the manager or owner," Stauffer
wrote in a column. "I understand
the Mafia in New York City has
a similar system."
Stauffer, along with all the
other independent publishers in
Jackson, refused Gannett's offer
and formed the Mississippi Independent
Publishers Alliance. Its members
vowed not to enroll in TDN, leaving
the Gannett daily newspaper without
income from the boxes, therefore
also affecting retailers who were
promised a percentage of TDN's
revenues.
"I like what they're doing
in Jackson," says Karpel.
"You have to fight back.
They've kicked up a shit storm.
If you shed light about what Gannett
is doing, the people will get
it."
According to a story published
last month by The Independent
Weekly in Lafayette, La., Stauffer
received a letter in May from
The Clarion-Ledger stating that
his paper had one month to remove
its racks from 167 locations.
The Jackson Free Press' attorneys
responded by saying Gannett's
contracts with retailers were
invalid since Gannett misleadingly
used the Jackson Free Press' name
in its marketing materials.
"If this was truly a free
enterprise," Stauffer was
quoted as saying in The Independent
Weekly, "they wouldn't have
to put 'exclusive' [in the contract].
... They're not truly offering
a product, and that's how I know
their scheme is more evil empire
than it is a service. The problem
I've got is that my competitor
is going to be setting the rate
on the box, and they're basically
using the strong arm of a Virginia-based
corporation to try to buy their
way into something they haven't
done particularly successfully
just through sweat and tears."
On June 20, the Jackson Free
Press reported that its readers
had spotted its racks, as well
as those of other independent
publications, lined up next to
dumpsters.
Des Moines' turf war
Booting competitors from their
racks, even stealing their racks,
is also part of the business acumen
employed by The Des Moines Register's
circulation department. Last June,
shortly after the launch of Juice,
Cityview Publisher Shane Goodman
received a call from Jim Jones
of The Register's circulation
department to inform him that
he had "about eight or nine"
Cityview racks and asked what
to do with them. In a June 7,
2005, letter to Mary Stier, The
Register's publisher, Goodman
says he asked Jones under what
authority he removed the racks,
and Jones responded by saying
that: 1) in some cases, the store
owner or manager asked them to
be removed; 2) in some cases,
he and others suggested they be
removed; and 3) in some cases,
he and others simply took them
out without anyone's permission.
Goodman says Jones acknowledged
that he was "clearly instructed"
to no longer remove Cityview's
racks, and that if a store owner
or manager requested such action,
he was to instruct them to contact
Cityview's office. Jones agreed
to return the racks, along with
a list of the locations they were
taken from. The racks were returned,
but the list of locations was
not provided.
"Upon further review,"
Goodman continues in his letter
to Stier, "I have found that
more than 'eight or nine' of our
racks have been removed. I need
to be assured that our property
will be returned to us immediately
and that this practice will no
longer continue. At the bare minimum,
these practices can be construed
as theft. To a larger degree,
this can certainly appear to be
a predatory effort to gain an
unfair competitive advantage."
In
this month's Editor & Publisher,
Calla Scott, who runs the local
edition of the free employment
publication JobDig, was quoted
as saying that when Juice racks
were introduced in Des Moines,
she was told she could use them.
JobDig, which launched its Greater
Des Moines edition in 2004, distributes
between 15,000 to 20,000 copies
each week through about 1,000
sites. Cityview obtained a copy
of an e-mail to Scott from Trent
Miller, retail sales manager for
Juice, asking JobDig to remove
its hanging racks from Juice stands.
"I don't know if you know
anything about it, but can you
please have them removed from
our racks?" Miller writes.
"Also, we will be using our
shelves on most of our racks,
due to the increase of publication
size of Juice and some of our
existing products. We request
that you stop delivery of the
JobDig on our racks."
Miller did not return Cityview's
phone calls.
"That's how they did it
in Sioux Falls, too," Scott
tells Editor & Publisher.
In South Dakota, JobDig belongs
to a group of independent publishers
who formed a coalition to establish
their own distribution network.
Toby Dayton, president and chief
operating officer of JobDig, says
his company has since reached
an agreement with Juice in which
JobDig hangs about 50 of its racks
on Juice newsstands. Still, Dayton
says, he hears stories about how
JobDig racks have disappeared
in this market without explanation.
"With Gannett, you never
know who's doing what," Dayton
says. "We've had racks disappear
and never knew what happened.
We've had some instances where
[retail] employees told us distributors
for The Register threatened to
pull the paper out of their stores
if they continued to distribute
JobDig. They haven't done it yet."
Like most publishers, Dayton
says he doesn't mind competition.
He just wants to be able to distribute
his product without unreasonable
interference.
"You've got to have a level
playing field, and you can't allow
one paper to establish a monopoly
on the distribution side,"
he says. "Businesses need
to understand that strong, lively
publications are good for the
community."
Even if Juice isn't charging
competitors to be on their racks
yet, they've already muscled their
way into the local distribution
game and have shown signs of wanting
to expand. Retailers, for example,
are encouraged to remove competing
racks and install Juice racks
under the auspices of "clearing
clutter."
"I don't buy that angle,"
says Rod Kabel, publisher of ArtScene.
"The people we have deliver
the paper are really good, and
they keep things nice. It's an
excuse to get businesses concerned
about clutter and a way to make
small independent papers look
bad."
Even worse, some retailers have
had Juice racks dumped off at
their stores without their permission.
Matt Johnson, co-owner of Cup
O' Kryptonite on Des Moines' South
Side, is one such business owner.
He says that last April, someone
left a large Juice rack in his
store unbeknownst to him. He called
The Register immediately to remove
it.
"I booted them out of the
shop," says Johnson, who
before opening Cup worked for
four years as a television news
producer. "I would never
allow exclusivity."
John Ray, owner of Community
Racks, has been distributing free
publications for nearly 30 years.
He owns about 1,300 "big
stop" racks in Iowa, Arkansas
and Oklahoma. In Central Iowa,
he has about 250 "big stop"
racks, most of which can be found
at Hy-Vee, Dahl's, Wal-Mart, Fareway
and K-Mart. They house dozens
of publications including JobDig,
Iowa Reality, Welcome Home, Apartment
Finder, The Real Estate Book,
Auto Trader, ArtScene, Datebook,
Juice and Cityview - all of which
rely on him for distribution at
those venues.
Though Ray says national chains
like Distribu Tech (49,000 locations
nationwide) and Trader Distributions
Services (63,000 locations nationwide)
are his two biggest competitors
- he leases racks from them at
locations like K-Mart and Wal-Mart
- he says Gannett has twice offered
to buy his business in the past
three years.
"They've approached me
a couple of times, but couldn't
get serious about the numbers,"
Ray says. "Then again, I've
also turned down exclusive rights
for distribution from Distribu
Tech even though I knew they would
cause problems for me."
Even if Gannett wanted to establish
its own distribution system in
large supermarkets, Ray says,
they would have a difficult time
because they have poor relationships
with some big businesses.
"They don't get along with
Hy-Vee," he says, "not
to mention Iowa Realty."
Ray also says that before The
Register could conceive expanding
its distribution, it has to address
problems with existing equipment.
"They've started putting
racks in Des Moines and they're
not happy with them, but they
don't want to admit they made
a mistake," he says. "They're
using mine instead of their own
because theirs are poorly designed.
The pockets aren't thick enough,
and they don't display the products
properly."
Though the thought of potentially
losing distribution at places
like supermarkets and giant retail
outlets scares most publishers,
Ray says most businesses, including
chain stores, strive to keep everyone
happy.
"If a publisher calls to
complain or if you have a big
name like Cityview, they will
work with you," he says.
"They realize their customers
are going to want it."
Marketplace of ideas
Like many Gannett dailies, The
Des Moines Register has launched
several niche publications, including
a car classified shopper, a home
classified shopper, a parenting
magazine, a career classified
shopper and a young adult weekly
as a reaction to declining readership
of its daily newspaper, and those
niche products have helped fatten
the bottom line. Some say Gannett's
distribution plan is just another
ploy to increase profitability
and control the entire market.
"They [Gannett] shouldn't
feel threatened by the free publications,"
Stauffer tells The Independent
Weekly. "But the truth is
they are because they don't do
a great job - at least in our
market - of being the paper of
record. I wish they would take
their vast resources and focus
more on reporting, investigating
and telling us the stories we
need to hear, as opposed to trying
to knock the Thrifty Nickel out
of business."
Henry Phillips, who has worked
for and competed against The Register,
concurs. The 54-year-old associate
publisher of Breeze Newspapers
in Cape Coral, Fla., was employed
as vice-president of advertising
for The Register. Later, he served
as publisher of The Press Citizen,
a multi-zone competing paper that
The Register purchased in 2004
and recently ceased publishing
with the exception of one edition.
He says newspapers that claim
to protect First Amendment rights
-theirs and the publics - should
not impede the same rights of
other newspapers.
"I think for The Register
to control these outlets is very
dangerous because the fox is in
the henhouse," he says. "It's
one of the worst examples of how
corporate Wall Street is coming
to Main Street. They lose sight
of what fundamental principles
papers are about. It's a dangerous
precedent.
"On one side you have their
newsroom saying 'freedom of speech,'
and on the business side they're
saying 'freedom of speech costs
$25 a week - and if we don't like
the speech, you can't buy it at
any price.'"
But what most concerns Phillips
- or any good publisher worth
his weight in ink - is the public's
ability to choose from a variety
of news sources.
"I look at it from the
consumers' standpoint because
the public suffers," he says.
"Johnny Ray's system of distribution
is more consistent with the public's
right to know. It's what America
was founded on. If it wasn't for
alternative papers, the public
would miss out on a lot of useful
information."
All of the publishers contacted
for this story say they are hopeful
that it won't take the closing
of a newspaper to make retailers
and the public aware of Gannett's
distribution tactics. But some
are more optimistic than others.
"If something happens,
I think the public would stand
up," Kabel says. "This
would be an incredibly bad move
because they're the daily paper
'Iowa depends on,' and how could
they do that to small business.
I think they would get beat down
by the public."
Several local independent newspaper
publishers and owners were contacted
for this story but did not return
our calls. The handful who did
talk to Cityview declined to comment
on record for fear of retribution
from Gannett, even though they
stand to lose their businesses
if Gannett one day controls their
distribution.
"I appreciate you writing
this story," JobDig's Dayton
says. "It doesn't fit with
our publication, but it is one
people need to be aware of. The
public needs to be aware of the
long-term implications it has
and the monopoly it creates."
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